Terms & Conditions (AGB)

Last updated: 5 January 2026

OVERVIEW

This website is operated by Alderwald e.U.. Throughout the site, “we”, “us” and “our” refer to Alderwald e.U. By accessing our site and/or purchasing something from us, you use our “Service” and agree to these Terms of Service (“Terms”), including any additional policies referenced on the site.

If you do not agree to these Terms, you must not use the website or our services.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell products and services to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you confirm you are at least the age of majority in your place of residence (or you have permission from a legal guardian).

You may not use our products or our site for any unlawful or unauthorized purpose, and you may not violate any laws in your jurisdiction (including intellectual property laws).

You must not transmit malware, viruses, worms, or any destructive code.

A breach of these Terms may result in immediate termination of your access to the Service.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by law.

You understand that content you submit (excluding payment data) may be transferred over networks and adapted for technical requirements. Payment data is handled using encryption and security measures provided by our payment providers.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our written permission.

Headings are for convenience only and do not affect interpretation.

SECTION 3 — INFORMATION ACCURACY

We try to keep information on this site accurate and up to date, but we do not guarantee it will always be complete, current, or error-free.

Content is provided for general information only. Your reliance on site content is at your own risk.

We may update site content at any time and are not obligated to update all information.

SECTION 4 — CHANGES TO THE SERVICE AND PRICES

Product prices and availability may change without notice.

We may modify, suspend, or discontinue any part of the Service at any time. To the maximum extent permitted by law, we are not liable for such changes.

SECTION 5 — PRODUCTS OR SERVICES

Certain products or services may be available exclusively online and may have limited quantities.

We make reasonable efforts to display product information accurately (including images and descriptions). However, we cannot guarantee your device’s display will show colors exactly.

We reserve the right to limit the sale of products to any person, region, or jurisdiction where permitted by law, and to limit quantities per order.

We may discontinue products at any time.

Product use note (cosmetics/soap): Use products only as intended. If irritation occurs, discontinue use. Product descriptions are not medical advice.

SECTION 6 — BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse, cancel, or limit orders, including (for example) where we suspect fraud, unauthorized activity, or reseller abuse.

You agree to provide current, complete, and accurate purchase and account information and to promptly update it so we can complete transactions and contact you when needed.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools “as is” and “as available”, without warranties or endorsements. Your use of optional tools is at your own risk and subject to the third party’s terms.

SECTION 8 — THIRD-PARTY LINKS

This site may contain links to third-party websites. We are not responsible for third-party content, accuracy, policies, or practices. Any interaction with third-party sites is at your own risk.

SECTION 9 — USER COMMENTS, FEEDBACK, AND SUBMISSIONS

If you submit ideas, feedback, reviews, or other content, you grant us the right to use, reproduce, publish, and distribute such content in any media, unless prohibited by law.

You agree your submissions will not violate third-party rights (including copyright, trademark, privacy, or personality rights) and will not contain unlawful, abusive, or harmful content.

We may (but are not obligated to) monitor, edit, or remove content we consider unlawful or inappropriate.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 — ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions, including relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct any errors and to change or update information or cancel orders if information is inaccurate, at any time, without prior notice (including after an order has been submitted), to the extent permitted by law.

SECTION 12 — PROHIBITED USES

You are prohibited from using the site or its content:

for any unlawful purpose;
to solicit others to perform unlawful acts;
to violate regulations, rules, laws, or local ordinances;
to infringe our IP rights or others’ IP rights;
to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate;
to submit false or misleading information;
to upload or transmit malicious code;
to collect or track personal information of others without lawful basis;
to spam, phish, scrape, crawl, or interfere with security features;
for obscene or immoral purposes; or
to interfere with the Service, networks, or security systems.

We may terminate your use of the Service for violating prohibited uses.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

The Service is provided on an “as available” basis. To the maximum extent permitted by law, we do not warrant that your use of the Service will be uninterrupted, timely, secure, or error-free.

To the maximum extent permitted by law, Alderwald e.U. (including employees, agents, and service providers) is not liable for indirect, incidental, punitive, special, or consequential damages arising from your use of the Service or products purchased through the Service.

Nothing in these Terms limits mandatory consumer rights or liability that cannot be excluded under applicable law (including liability for personal injury where exclusion is not permitted).

SECTION 14 — INDEMNIFICATION

You agree to indemnify and hold harmless Alderwald e.U. and our service providers from claims or demands (including reasonable legal fees) arising out of your breach of these Terms or violation of any law or third-party rights.

SECTION 15 — SEVERABILITY

If any provision of these Terms is found unlawful or unenforceable, that provision will be severed and the remaining provisions will remain in effect.

SECTION 16 — TERMINATION

These Terms remain effective unless terminated by you or us.

You may terminate by stopping use of the site. We may terminate or suspend access immediately if we reasonably believe you breached these Terms.

Obligations and liabilities incurred prior to termination survive termination.

SECTION 17 — ENTIRE AGREEMENT

These Terms and any policies posted by us on this site constitute the entire agreement between you and us regarding the Service and supersede prior agreements or communications.

SECTION 18 — GOVERNING LAW

These Terms are governed by the laws of Austria, excluding the UN Convention on Contracts for the International Sale of Goods (CISG), to the extent permitted.

If you are a consumer, you may also benefit from mandatory protections of the law of your country of habitual residence.

SECTION 19 — CHANGES TO TERMS

We may update these Terms by posting changes on this page. It is your responsibility to check for updates. Continued use of the site after changes means you accept the updated Terms.

SECTION 20 — CONTACT INFORMATION

Questions about these Terms should be sent to: info@alderwald.com